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Privacy Policy.

Klinik Pergigian Setapak Sri Rampai “the Clinic” respects your privacy and is committed to protecting your personal information in accordance with applicable laws and regulations of Malaysia.

1. Information We Collect

When you use our website, appointment booking system, or contact us, we may collect:

  • Full Name
  • Mobile Phone Number
  • Email Address
  • Appointment Information
  • Treatment Preferences
  • Messages or Enquiries Submitted by You

2. Purpose of Collection

We collect your information for the following purposes:

  • Scheduling and managing appointments
  • Sending appointment reminders
  • Contacting patients regarding treatment and follow-up care
  • Responding to enquiries
  • Improving our services and patient experience
  • Complying with legal and regulatory requirements

3. Use of Information

Your information will only be used for legitimate clinic operations and patient care purposes.

We do not sell, rent, or trade your personal information to third parties.

4. Disclosure of Information

We may disclose information when:

  • Required by law or regulatory authorities;
  • Necessary for patient treatment and healthcare administration;
  • Required by service providers assisting our clinic operations under confidentiality obligations.

5. Data Security

We take reasonable administrative and technical measures to safeguard personal information against unauthorized access, loss, misuse, or disclosure.

6. Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality and user experience.

Users may disable cookies through their browser settings, although some website features may not function properly.

7. Data Retention

Personal information will be retained only for as long as necessary for clinic operations, patient care, legal compliance, and record-keeping requirements.

8. Your Rights

You may request access to or correction of your personal information by contacting the Clinic.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Klinik Pergigian Setapak Sri Rampai

Address: 16-2, Jalan 46/26, Taman Sri Rampai, 53300 Kuala Lumpur, Malaysia

Phone: 03-40221534

For Whatsapp No. 011-62157400

Email: kpsetapaksr@gmail.com

10. Changes to This Policy

The Clinic reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this website.